About

Do you ship outside the UK?
Yes! I ship to anywhere in the world.

Please could you make me a custom bag?
Sorry, I don't take custom orders due to time constraints! I'm all ears for fun new ideas though, so please feel free to email me your suggestions.

I have a problem with my order, please can you help me?
Please email me using my contact form here. I try to answer all of my emails in 1-3 days.

I pre-ordered a bag from you that said it would be ready by [month], why is it late?
Please understand that the pre-order timeline is an estimation only - no guarantees. On pre-order product listings, I do my best to inform buyers about the possibility of manufacturing and shipping delays. If you are uncomfortable with waiting for an extended period of time without precise delivery dates, then please don't place a pre-order.

Why do pre-orders take so long?
Each bag is thoughtfully designed by me and expertly crafted by my overseas manufacturer. With intricate embroidery, custom metal zippers, and multiple fabric layers, the production process is complex and involves many steps, which can sometimes lead to delays. Shipping from my manufacturer to the UK typically takes one to two months and may be subject to customs processing. Once received, I personally handle packing, labeling, and shipping to ensure everything arrives safely. While I strive to work as quickly and efficiently as possible, I appreciate your patience and support!

I’m a wholesaler - can I stock your bags in my shop?
Absolutely! I offer wholesale orders with a minimum quantity of 40 bags at a discount of ～50%.

You didn't answer my question ˙◠˙
Please use my contact form here and I'll answer your question as soon as possible. 

Who are you?
My name is Niamh (say "neeve") and I'm a designer from England, UK. I enjoy drawing, looking after my dogs, gaming, reading, watching anime and being surrounded by nature!

Personality	Gender	Starsign
Peppy	Female	Gemini